Many people who use our services already offer their skills, knowledge, insights, time and experience to quality improvement (QI) work.
This might be as a member of a project team working on a small or larger scale improvement, or it could be working at Trust or Regional level on some priority areas.
The level of involvement, expectation and commitment can be discussed and agreed in advance, and adapted as required to help make the experience as valuable as possible for all concerned.
HSCQI are working to explore how we co-design our services with service users, carers and families. We are developing guidance for staff to involve service users and carers in QI training or as part of a project.
Trust engagement leads may be able to help you identify service users and carers for your project.
Belfast Health & Social Care Trust
Sandra McCarry, Senior Manager for Community Development and PPI
Tel: 028 9504 6739
Northern Health & Social Care Trust
Alison Irwin, Head of Equality: firstname.lastname@example.org
Public Health Agency
Martin Quinn, Regional PPI Lead: email@example.com
South Eastern Health & Social Care Trust
Naomi Dunbar, Assistant Director Strategic and Capital Development
Southern Health & Social Care Trust
Carolyn Agnew, Head of User Involvement and Community Development
Tel: 028 3741 2519
Western Health & Social Care Trust
Fionnuala McKinney, PPI Lead: firstname.lastname@example.org
If you want to know more or get involved in QI as a service user or carer, you can speak with the QI contact in your Trust area.